This Agreement (“Terms of Service “, “Agreement”) governs your use of myFeedbackApp.com site (“myFeedbackApp Website”), cloud-based SaaS application and Mobile/Tablet apps distributed directly or through Apple App Store and/or Google Play Store (“myFeedbackApp Application” or “Service” or “Services”) as a casual browser, registered user, trial user and/or subscriber (“Authorized Users”) of Services which you access by signing in with an email and password.
Company reserves the right to update and change these Terms of Service without notice.
By accessing or using this site and the software on website and tablets, you acknowledge that you have read, understood and agree to abide and comply with all terms and conditions contained herein (the “Terms of Use”). If you do not accept the terms of this agreement, do not use the services.
In order to use these services, you must be:
1.1 Free Trial
We may make available the whole or some part of our services to you as a ‘Free Trial’ for a limited period of time. This account and usage will be limited,
non-exclusive, non-transferable, revocable for your evaluation only.
1.2 Prerequisites for use of Service
You are solely responsible for procuring any hardware or software or service, or all, that may be required for using our services.
1.3 Modification and Upgradation of Service
We reserve the right to change the Site, the Services, or any features offered at any time on our sole discretion for any purpose, including and not
restricted to fixing bugs, correcting errors, improving performance and quality or adding new features and expansion.
1.4 Features in Beta Version
From time to time, we may make available some features that are in “Beta Version”. By the use of these features, you fully agree that these features
may not be thoroughly tested, may not be bug free, may not work smoothly and we will not be liable for any issues faced during the use of
Features released in “Beta Version”.
2.1 Subscription Fee
Once the free trial is complete, you will be able to continue the use of service after paying a fee called the ‘Subscription Fee’. Failure to pay will result
in suspension of the account.
The Fee for the services is as per the plans and billing cycle listed in the MyFeedbackApp Website and charged in advance or as negotiated for
multiple locations, which may not be listed in the website and agreed by both parties in writing.
The Fee for the services depends upon the plan edition chosen, the number of locations, users and device licenses.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies,
or duties, excluding only origin country where Goods & Services Tax or any other taxes, as per the prevailing Government Laws, will be levied.
2.3 Restrictions on Use
Your use of the services and subscriptions will be based on
2.4 Subscription Model
Our Services are billed on a subscription basis. Subscribing to a plan in MyfeedbackApp will mean that you will be billed in advance on a recurring, periodic
basis. These periods are known as the billing cycle. Billing cycles in MyFeedbackApp are typically monthly or annual, it depends on what subscription plan
you select at the time of purchasing..
2.5 Modes of Payment
You can subscribe online through our website using your credit card or chose to do a direct bank transfer against which we will raise an invoice for you
or your company. The amount and plan must be pre-decided before you make any such payment. Your plan will be started upon receiving the payment
in myFeedbackApp Account. Renewal for manual modes will happen a week prior to end of the billing cycle.
2.6 Renewal
Your Subscription will automatically renew at the end of each billing cycle unless you cancel the auto-renewal option from your online
myFeedbackapp account management page, or by contacting our customer support team.
2.7 Cancellation
You may cancel auto-renewal on your Subscription at any time. In that case, your Subscription will continue until the end of that billing cycle
before terminating. It is advisable to cancel auto-renewal on your Subscription immediately after the Subscription starts if you do not want it to
renew.
4.2 Compliance with law
Comply with all applicable laws and regulations with respect to its activities under this agreement.
4.3 Authorized User Access
Ensure that the Authorized Users use the Services in accordance with the terms and conditions of this agreement and Customer shall be responsible
for any Authorized User’s breach of this agreement.
4.4 Specifications Compliance
Ensure that its network, devices and systems comply with the relevant specifications provided by the Company from time to time
4.5 Hardware Procurement and Maintenance
Solely responsible for procuring and maintaining Devices required to use the Service.
4.6 Account Security
Maintaining the security of your account and password.
4.7 Take responsibility of all the content posted and activity that occurs under your account including Authorized users and Users leaving Feedbacks
4.8 You must not Modify, Adapt, Copy, Clone or the Hack of Service.
4.9 You agree not to reproduce, duplicate, sell, resell or exploit any portion of the Service ,Use of Service or Access to the Service without the express
written permission of the Company
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